1.     Definition of Terms

1.1.       “Bindery” refers to Redbone Bindery

1.2.       “Task” refers to all conservation, restoration and repair of objects of cultural significance and/or advice.

1.3.       “Conservation” (for the scope of this document only) means book conservation, book restoration or book repair.

1.4.       “Book conservator” refers to the person who undertakes the book restoration, conservation or repair task and/or who offers advice concerning the restoration, conservation or repair of the object

1.5.       “Owner” refers to any person or group of persons who request the book restoration or conservation services of the Redbone Bindery. This may be the actual owner of the object or a person who represents the owner.

1.6.       “Offer” refers to the written description of the task as suggested by the book conservator and includes a price indication.

1.7.       “Object” refers to any object, normally a book, print, map, storage box or folder, given by the client to the book conservator for conservation.

1.     General Policies

1.1.       These policies apply to agreements between the book conservator and the client.

1.2.       If any change is made to a clause herein, written agreement is required.

1.3.       The book conservator shall handle all objects with care.

1.4.       The book conservator shall treat the object to the best of her ability.

2.     Offers

2.1.       All offers are free of charge and without obligation unless otherwise indicated on the offer itself.

2.2.       Any written offer required with information other than the information normally provided by the book conservator shall be charged accordingly.  Please ask for details.

3.     Agreements

3.1.       All agreements are bound by a written description of the task given by the book conservator and accepted by the owner. This is called the offer.

3.2.       The book conservator reserves the right to ask for partial or total payment at any time during the implementation of the task.  If payment is not received upon request, the book conservator reserves the right to postpone the completion of the task until such time as the owner pays.

3.3.       The owner is responsible for giving an accurate description of the state of the object to the book conservator prior to sending the book to the bindery. If the owner knows of any damage to the object that may affect the treatment of the object, he/she must inform the book conservator as soon as possible.

3.4.       Any changes to the object between the time of the offer and the time that the book conservator receives the object allow the book conservator the right to end the contract. In this instance, the owner must pay for any expenses the book conservator may have incurred up until that point.

3.5.       The owner is responsible for all shipping costs to and from the bindery if the contract ends prematurely.

4.     Intellectual Property and Advice         

4.1.       The book conservator reserves the right to publish designs, drawings, photographs and samples which were made during the completion of  the task. These may be used by the book conservator for business promotional activities as well as for publication in relevant journals.

4.2.       The book conservator is not liable for any advice given.

5.     Changes to the Task

5.1.       If the owner requests changes to the task, then a new offer must be issued. 

5.2.       If the book restorer encounters an unforeseen structural problem, she reserves the right to issue a new offer.

5.3.       Higher costs associated with unforeseen structural problems are to be paid by the owner. The book restorer reserves the right to postpone completion of the task until such time as the client agrees to the new offer.  If the client does not agree to the new offer, the book restorer will return the object to the owner in its unfinished condition.  The owner is responsible for paying for all work done to the object up to that point.

5.4.       If a change is made to the offer, the book restorer reserves the right to postpone the deadline.

5.5.       The book conservator reserves the right to deviate slightly from the material described in the offer if she decides that a better outcome will result.

5.6.       The book conservator reserves the right to deviate slightly from the methods described in the offer if she decides that a better outcome will result.

6.     Prices

6.1.       The quoted price will be, unless otherwise specified, cost before taxes, but including all material and labour costs.  The quoted price will be exclusive of any possible insurance, transportation and packing.

6.2.       The book conservator reserves the right to adjust the quoted price either up or down in response to any significant and uncontrollable changes in expenses.  These may include currency fluctuations, tax changes, import costs, and changes in market price of materials

7.     Deadlines

7.1.       Deadlines are only suggestions and should never be interpreted as legal deadlines.

7.2.       The task is considered completed at the moment that the book conservator contacts the client to inform him of the completion of the task.  At that moment, the responsibility and risks associated with continued storage of the object at the bindery are the responsibility of the owner.

7.3.       If the client does not retrieve the object within 10 days of contact, the book restorer reserves the right to charge a storage fee.

8.     Arrival of Object at the Bindery, Transportation and Packing

8.1.       The object shall be unwrapped by both the book conservator and the owner.  If the owner is not present, the book conservator is not liable for any damage done to the object upon unpacking. If the owner is not present while the object is being unpacked, the book conservator reserves the right to describe the state of the object.

8.2.       Transportation of the object in any way is the liability of the owner, regardless of what any shipping documents may indicate.

9.     Subcontracting to a Third Party

9.1.       The book conservator reserves the right to subcontract in whole or in part the restoration/conservation of the object as long as she communicates this to the client beforehand and no objection is made about it within a reasonable amount of time.

10.  Liability

10.1.    The Redbone Bindery is not liable for damage to an object incurred during transport, while the object is being worked on, or while the object is in storage at the Bindery.  The client is requested to insure the object before it is brought to the bindery.

10.2.    In the case of an object that is fragile due to poor quality materials or aging, the book conservator is not liable for any damage she may initiate while working on that object.  The object may incur extra costs due to this fragility.  The book conservator will work to the best of her ability to keep this sort of damage to a minimum.

10.3.    If the book conservator breaches the contract, her liability is capped to a maximum of the offer price.

10.4.    The book conservator is not liable for any damage caused as a result of third party (sub)contract arranged by the bindery, nor is she responsible for acts of god

10.5.    The book conservator is not liable for consequences that may occur because of advice given.

11.  Reclamation

11.1.    The owner is responsible for inspecting the object or objects before and directly after the work has been completed, pointing out right away where any imperfections may be.

11.2.    The owner is assumed to have accepted the treated state of the object if he hasn’t objected within two weeks of reclaiming possession of the the object once the work is completed.  If he/she does object, the objection must be presented to the book restorer in writing.

11.3.    The book conservator must be able to check the object immediately if the owner objects to the work.

11.4.    The book restorer shall have the first opportunity to fix any problems.  If the book conservator turns down this offer to fix the problem, then she is liable to pay the reasonable costs of repair by another book restorer up to a maximum of the original quoted price.

12.  Acts of God

12.1.    This clause gives the book restorer the right to end a contract or delay the completion of the contract until such time as the act of god is over.

12.2.    An act of god may include disability, natural disaster, delays in transportation, strikes, riot, war, and other types of disaster, and more general situations outside of the sphere of influence of the book restorer.

13.  Cancellation

13.1.    The owner may end the contract at any time. In this case, he is responsible to pay the costs or portion of costs up to that point. 

13.2.    The client is responsible to pay for any possible loss of profit  if the book conservator has had to turn down other work because of scheduling.

13.3.    The client is responsible for paying the book restorer for any expenses incurred as a result of the contract or the ending of the contract.

14.  Rights of Retention

14.1.    The book restorer reserves the right to keep all objects until the costs and payment have been honoured.

14.2.    The book restorer reserves the right to sell the objects if the client doesn’t pay within 30 days of a warning.

15.  Payments

15.1.    The client must pay cash for receipt of object unless another agreement was reached.  Any other agreed upon form of payment must have been received by the book conservator before the owner picks up his/her object. If it has been agreed that payment can take place separately from the pick up of the object, and no other term of payment has been discussed then the client must pay within 14 days of receipt of object.

15.2.    If the owner fails to pay on time and the book conservator incurs expenses as a result of this late payment, the owner is liable for these expenses.

15.3.    The book conservator reserves the right to take back the object if the client does not pay.  The book conservator reserves the right to enter the place where the object is or where it is reasonable to expect the object to be.

16.  Appropriate Rights and Disputes

16.1.    On all contracts, English shall be the language of use.

16.2.    All disputes shall be governed by the laws of Ontario and the federal laws of Canada as applicable.